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June 2023

2024 Mar 8th

I was asked to compile a list of my worst customers of all time. With a vast customer base between the Auction House, Armoury, Uhaul Dealership and more we have met every type of customer possible over the past 9 years. Some are just extremely annoying and we compete to get sight of them first and then disappear so the other person working has to deal with them. Some we hope never to see again and a select few have received a registered letter inviting them never to come back.

So here we go-worst customers of all time:

  • The customer that would wait until I was in the store alone and then get really aggressive with me to the point the police had to be called because I thought he was going to hit me.
  • The customer that grabbed my butt and definitely was not invited to do so.
  • The customer that comes in with the most annoying voice possible and starts every conversation with “Do you have any 22’s?” and repeats it every few weeks. After taking FOREVER, he picks one he likes and asks for a lower price which we won’t take. The next time he comes back he gets upset if it’s gone or if we still won’t take a lower price then.
  • The customer that was so high on something she couldn’t even stand up-then drove away- but likely not too far before she was met with some flashing lights and a lot of questions
  • The customers who sent their 2-3 year old child out to play in the yard alone while the man had to use the bathroom repeatedly (and we could hear cutting noises through the wall on the porcelain) in the span of about 15 minutes. I believe they had some explaining to do to an officer before they left as well.
  • The customer that yelled at me because I didn’t tell him to bring his PAL before he brought his firearm into the store. I also didn’t tell him to bring his drivers licence before he drove here but he didn’t like it when I pointed that out.
  • The customer that rented a Uhaul to move his special smelly plants, didn’t bring it back for three weeks and the police had to get involved. On the same rental following this….
  • The drivers from another Uhaul dealership that came to move trucks to their location who were definitely high on something and out dancing in the yard. After I explained the situation to head office they told me I had to give them the trucks. One proceeded to drive a Uhaul into the van under police surveillance of the previous customer and smash it about 10ft sideways.
  • The customer (who I have known as a thief for my entire life) who returned a Uhaul after moving to Powassan then proceeded to come back the next night with his buddy to steal a bunch of stuff out of the yard on camera. I wouldn’t know anything about how that happened but for some strange reason the police here liked him a lot and no one here fell for his tactics, he didn’t stay in Powassan long. In this instance I would be happy to give both their names if you like.
  • The customer who we could smell alcohol on from across the room that drove here. He got a free nights vacation in North Bay and his truck went on vacation too.
  • The multiple customers who have required us to repaint the bathrooms up to and including throwing out the trim, flooring, toilet seat….Closely followed by the multiple customers who regularly bathe themselves in the bathrooms.
  • The likely-not customer who peed in my yard in the winter making me look on the cameras to see who did it and got to see that he had proceeded to steal the keys out of my equipment and vehicles.
  • The person that stole a Uhaul from another dealership and drove to multiple dealerships siphoning them all. They came into my yard and siphoned all the Uhauls and attempted to get my trucks. Something must have happened because they took off leaving behind their tools beside my trucks. This just happened to be the same night I personally was on the cameras and there is more to this story that makes it even funnier, but without incriminating myself I cannot elaborate. Let’s just say that he lucked out on his timing and got away with it because there was absolutely no way I was going on the cameras and doing any explaining.
  • The customer that argued with me that my stuffed black bear was a fisher. Finally I gave up and said call it whatever you want then- but it’s still a bear.

While the customers above have been some of the worst we have also met some I wish we could talk with all day. Some have even become great friends and if it weren’t for this business I wouldn’t have gotten to know some of the most amazing people in my life. I know all business owners can relate and some days we just have to shake our heads and think-WOW!